Thank you for choosing our website. We are committed to providing fast, efficient, and reliable delivery services to every customer. Please read the following shipping policy carefully before placing an order.
Shipping Origin
All orders are shipped from our U.S. warehouse to ensure timely processing and prompt delivery.
Order Processing Time
Under normal circumstances, all orders are processed and dispatched on the same day they are placed.
Processing times apply only to business days. Processing may take longer during holidays, promotional events, peak order periods, or due to force majeure; however, we will make every effort to minimize wait times.
Shipping Time
Once an order has been dispatched, the estimated shipping time is 2 business days.
Actual delivery times may vary due to factors such as the logistics carrier, weather conditions, traffic, the remoteness of the delivery address, or other force majeure events. Therefore, estimated delivery times are for reference only and do not constitute an absolute guarantee.
Order Tracking
Once an order has shipped, customers can monitor delivery progress using the provided tracking information. Please note that there may be a delay in tracking updates due to synchronization between carrier systems.
Delivery Instructions
Please ensure that you provide an accurate and complete delivery address and contact information. The customer is responsible for any additional costs or consequences arising from delivery failures or delays caused by incorrect addresses, incomplete information, or the absence of a recipient to sign for the package.
Returns and Refunds
To return an item, please submit a return request within 30 days of receipt.
Once the returned item has been inspected and approved, we will process the refund within 3 business days of receiving and verifying the item. The time it takes for the refund to appear in your account may vary depending on the processing procedures of your bank, credit card issuer, or third-party payment platform.
Special Notice
Due to ongoing operating losses, we have decided to clear out select items at prices below cost. Quantities are limited, and items are available only while supplies last. Prices are subject to adjustment based on inventory levels; please refer to the final price and stock status displayed on the page at the time of purchase.
Policy Updates
We reserve the right to modify or update this shipping policy in accordance with laws, regulations, logistics policies, or business operational needs. The latest version will be published on this website and will take effect immediately upon posting.
